Custom simulated-call collection
Consented call-center speech data recorded for model training
Record realistic customer-service scenarios with recruited, consented speakers instead of repurposing real customer calls whose training rights are unclear.
Free sample: Tell us your target language and channel setup. The team selects a matching call-style audio or transcript example and sends it manually within 48 hours, free of charge.
Collection specification
- Channel
- 8 kHz telephony delivery, wideband source, mono or separate channels by project
- Scenarios
- Support, billing, booking, cancellation, verification, escalation, and custom domains
- Coverage
- Language, accent, age, role, noise, device, and call-outcome quotas
- Transcripts
- Human-reviewed verbatim text, speaker labels, timestamps, and agreed entity fields
- Rights
- Purpose-recorded with project-specific participant consent
- Pricing
- Custom, scoped to your conditions
Use simulated calls when production recordings cannot be reused
Customer calls are usually recorded for service or quality purposes, not for resale into a third party's training corpus. Purpose-built scenarios preserve the channel, vocabulary, and interaction patterns while giving the project a documented consent chain.
Scripts can constrain domain coverage without turning every line into read speech. Moderated role-play leaves room for natural repairs, questions, interruptions, and escalation behavior.
This offer is not the right fit when
- You need historical production calls from real customers.
- You only want software for analyzing calls you already own.
- You need untranscribed raw audio with no consent documentation.
Get a free sample
- Your details
- Your project
- Verify
Three short steps. The team then follows up manually within 48 hours, and confirms volume, rights, QA, and delivery if you want the scope priced.
Would rather talk it through first? Price a call-data collection
Prepare the brief
Bring a specification your vendors can price consistently
Use the free worksheet to define coverage, rights, delivery fields, held-out rules, and acceptance tests before requesting a collection plan.
Buyer documentation
Specimen data card and provenance structure, evaluation brief template, and acceptance and held-out questions.
Guides for this decision
Need a scoped collection plan? Send the language, channel, volume, annotation, and timing you know. The quote form opens directly in project-brief mode.